Returns & Exchange

At Natache, we want you to feel confident in your purchase.

If you are not fully satisfied, you may request a return within 14 days of delivery.

Do you accept returns?
Yes, within 14 days of delivery. Items must be unused and in their original condition.

How do I request a return?
Please contact us at [your email] with your order number.

Are return shipping fees covered?
Return shipping costs are the responsibility of the customer unless the item is defective.

To be eligible:

• Item must be unused
• In original condition
• With original packaging

Refunds are issued after inspection, and you will ne notified by email once proceed.

Please note:

• Shipping fees are non-refundable
• Return shipping is at the customer’s expense
• Final sale items cannot be returned